TERMS & CONDITIONS
Last Updated: 12/07/2025
Welcome to Allyvia (“we,” “our,” or “us”). By accessing or using our website, platform, or services (collectively, the “Services”), you (“User,” “Customer,” or “You”) agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using Allyvia’s website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree, you must discontinue use of the Services.
2. Description of Services
Allyvia is an AI-driven ERP platform for small businesses offering modules such as inventory, payroll, CRM, analytics, and operational recommendations powered by machine learning (ML) and large language models (LLMs).
We may update or expand our features at any time.
3. Use of Machine Learning & Recommendations
Allyvia uses machine learning algorithms and LLMs to:
Generate operational insights and recommendations
Forecast trends such as inventory, staffing, and sales
Provide AI-assisted tools such as chat support, automation, and predictions
We are transparent about how AI is used:
AI is used to assist your decision-making, not replace it.
You retain full control over business decisions.
Your data is never used to train public models.
Your data is processed only to provide or improve Allyvia’s Services.
4. User Responsibilities
You agree not to:
Misuse or abuse the platform
Upload harmful or illegal content
Attempt to access restricted areas or data
Reverse engineer, copy, or redistribute platform code or content
You are responsible for maintaining the confidentiality of your login credentials.
5. Data Security
We take data security seriously. Allyvia employs:
Encryption in transit and at rest
Strict role-based access controls
Audit logging and monitoring
Cloud provider-grade security
Policies to ensure customer data is private and protected
We do not sell your data to third parties.
6. Intellectual Property
All content, logos, branding, designs, and software within Allyvia are the intellectual property of Allyvia, LLC. You may not copy or reproduce them without written permission.
7. Third-Party Integrations
Allyvia integrates with platforms such as QuickBooks, Square, Stripe, Google APIs, etc.
You are responsible for complying with those providers’ respective terms.
We are not liable for changes or outages caused by third-party services.
8. No Warranty Disclaimer
Allyvia provides the Services “as is” and “as available.”
We do not guarantee:
Continuous uptime
Error-free operation
Accuracy of predictions or AI outputs
AI recommendations should be reviewed before implementation.
9. Limitation of Liability
To the fullest extent permitted by law, Allyvia is not liable for:
Loss of revenue or profits
Business interruption
Data loss caused by third-party systems
Decisions made using AI-generated insights
Our liability is limited to the amount paid by you in the 12 months preceding a claim.
10. Termination
We reserve the right to suspend or terminate access for:
Violations of these Terms
Fraudulent or unsafe activity
Requests by law enforcement
Users may terminate their account at any time.
11. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
12. Changes to Terms
We may update these Terms from time to time.
Continued use of the Services signifies acceptance of the updated Terms.
13. Contact Information
For questions or concerns:
sarthakpatel@allyvia.com
PRIVACY POLICY
Last Updated: 12/07/2025
Your privacy is important to us. This Privacy Policy explains how Allyvia (“we,” “our,” or “us”) collects, uses, protects, and shares your personal and business information.
1. Information We Collect
We collect information needed to operate and deliver our Services, such as:
a. Account Information
Name, email, phone number
Business information
Login credentials
b. Operational Data (entered voluntarily)
Sales, products, employee data
Inventory numbers
Customer interactions
Uploaded documents
c. Technical Data
Device type
Browser
IP address
Cookies and usage analytics
d. Third-Party Integrations
If you connect integrations like QuickBooks, Square, or Stripe, we access only the data required to perform the Services.
2. How We Use Your Data
We use your data to:
Provide inventory, payroll, CRM, and analytics functions
Generate AI-based forecasts and insights
Improve system performance
Personalize recommendations
Maintain security and prevent fraud
Respond to customer support requests
3. Use of AI, Machine Learning, and LLMs
We believe in transparency when using AI.
Allyvia uses ML/LLM models to:
Forecast business trends
Highlight anomalies
Provide chat-based assistance
Offer tailored recommendations
We do not:
Use your data to train external or public models
Sell your data
Share personally identifiable information with model providers
Your data is only processed to deliver AI-powered features within Allyvia.
4. Data Sharing
We do not sell or trade your personal information.
We only share data with:
Service Providers
(cloud hosting, analytics, authentication, email services)Integrated third-party platforms
(only when authorized by you)Legal Requirements
(only when required by law, subpoenas, or to protect rights/safety)
All service providers are contractually obligated to protect your data.
5. Data Security
Your data is secured through:
Encryption (in transit + at rest)
Secure APIs and integrations
Authentication control (OAuth, tokenization)
Firewalling and intrusion monitoring
Regular security audits
Despite best efforts, no system is 100% immune to breaches.
We notify affected users promptly if an incident occurs.
6. Your Rights
Depending on your location (including GDPR/CCPA regions), you may have rights such as:
Access your data
Correct inaccurate information
Request deletion
Export your data
Opt-out of analytics tracking
Limit the use of AI personalization
Requests can be sent to:
privacy@allyvia.com
7. Data Retention
We retain data only for as long as necessary to:
Provide Services
Meet legal obligations
Resolve disputes
Maintain security
You may request data deletion at any time.
8. Cookies & Tracking Technologies
We use cookies for:
Authentication
Site performance
Analytics
Personalization
Users may disable cookies through browser settings, though some features may stop working properly.
9. Children’s Privacy
Allyvia is not intended for users under 13.
We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Updates take effect upon posting on this page.
11. Contact Information
For privacy questions or requests:
sarthakpatel@allyvia.com