Privacy Policy
Privacy Policy
Effective Date: 02/14/2026
Last Updated: 02/14/2026
Welcome to Allyvia (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use:
The Allyvia web application (app.allyvia.co)
The Allyvia API (api.allyvia.co)
Any related services, features, dashboards, integrations, or AI-powered analytics tools (collectively, the “Services”)
By using our Services, you agree to this Privacy Policy.
1. Information We Collect
Allyvia is an AI-powered ERP platform designed for small businesses. In order to provide these services, we collect the following categories of data:
A. Business Account Information
When a business registers:
Business name
Owner name
Email address
Phone number
Business address
Industry classification
Subscription plan details
Billing contact information
B. Financial & Transaction Data
Depending on enabled modules, we may process:
Revenue data
Sales transactions
Inventory purchases
Payroll data
Expense records
Profit & loss data
Vendor details
Tax-relevant summaries
Payment processing is handled by third-party payment processors such as Stripe. Allyvia does not store full credit card numbers.
C. Employee Data (If Payroll/HR Module Enabled)
Businesses may upload or input:
Employee names
Contact details
Work schedules
Clock-in/clock-out records
Hourly rates
Payroll calculations
Businesses are responsible for ensuring they have appropriate legal authority to provide employee data to Allyvia.
D. Usage & Technical Data
We automatically collect certain information:
IP address
Browser type
Device type
Operating system
Login timestamps
API usage logs
Error logs
Session activity
This data helps us maintain platform security and improve performance.
E. Integration Data
If you connect third-party tools (e.g., accounting software, POS systems, calendar tools), we may access:
Transaction history
Inventory data
Calendar data
Financial summaries
Only data explicitly authorized via integration is accessed.
2. How We Use Information
We use collected information to:
Provide and maintain the Allyvia platform
Generate dashboards, reports, and AI-powered forecasts
Improve machine learning models
Process subscriptions and billing
Authenticate users and secure accounts
Provide customer support
Comply with legal obligations
Prevent fraud and abuse
We do not sell personal data to third parties.
3. AI & Machine Learning Processing
Allyvia uses machine learning and AI models to:
Forecast revenue trends
Analyze inventory efficiency
Provide staffing recommendations
Detect financial anomalies
Generate operational insights
AI outputs are predictive and informational only. Business owners remain solely responsible for operational decisions.
Where applicable:
Data may be processed through secure AI infrastructure
Models are trained on aggregated and anonymized data
We do not use individual business data to train public AI models
4. Data Storage & Security
Allyvia uses industry-standard cloud infrastructure, including:
Secure AWS-hosted servers
Encrypted databases (RDS)
Secure secrets management systems
HTTPS encryption in transit
Role-based access controls
Audit logging
Security measures include:
Encryption in transit (TLS/HTTPS)
Encryption at rest
Firewall protections
Least-privilege IAM policies
Regular monitoring
However, no system can be guaranteed 100% secure.
5. Data Sharing & Disclosure
We may share data with:
A. Service Providers
Cloud hosting providers
Payment processors
Analytics providers
Email providers
These providers are contractually obligated to safeguard data.
B. Legal Compliance
We may disclose data if required by:
Law enforcement
Court order
Legal obligation
C. Business Transfers
In the event of:
Acquisition
Merger
Asset sale
User data may transfer as part of the business.
6. Data Retention
We retain information:
As long as your account is active
As necessary to provide services
To comply with legal obligations
For legitimate business analytics
After account deletion:
Data may remain in backups for a limited time
Financial records may be retained for tax compliance
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your data
Correct inaccurate data
Request deletion
Restrict processing
Export your data
Withdraw consent
To exercise rights, contact:
sarthakpatel@allyvia.co
8. California Privacy Rights (CCPA)
If you are a California resident:
We do not sell personal information
You may request disclosure of collected categories
You may request deletion of personal information
Submit requests to: sarthakpatel@allyvia.co
9. International Users
If you access Allyvia outside the United States:
Your data may be transferred to and processed in the U.S.
You consent to such transfers by using our Services
10. Children’s Privacy
Allyvia is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
11. Cookies & Tracking
We may use:
Session cookies
Authentication cookies
Analytics cookies
Users may disable cookies via browser settings, though this may affect functionality.
12. Account Security Responsibilities
Users are responsible for:
Keeping login credentials confidential
Using strong passwords
Not sharing administrative access
We are not responsible for unauthorized access due to compromised credentials.
13. Third-Party Links
Our platform may contain links to external websites.
We are not responsible for third-party privacy practices.
14. Changes to This Policy
We may update this Privacy Policy periodically.
When updated:
The “Last Updated” date will change
Material changes may be communicated via email
Continued use of the Services constitutes acceptance of changes.
15. Contact Information
If you have questions regarding this Privacy Policy:
Allyvia
Email: sarthakpatel@allyvia.co
Website: https://allyvia.co